Tips & Tricks
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How to place requests 

You may request library materials be held for you and specify at which library you wish to pick them up when they become available. You will be notified by the method set in your library account.

·    Search the online catalog for the title you wish to request
·    Click the Request Item button to the right of the title information
·    Enter the barcode from your library card
·    Click Access Your Library Account below
            Shortcut: Begin entering the numbers that follow the zeroes in the middle of the barcode
·    Select a pickup location from the pulldown box
             You may request a change in pickup location before items become available. Call the library at 757-259-7753.
             The location for pickup may not be changed once items are available for you.
·   Click the blue Request button

The confirmation screen indicates whether your request was successfully placed. Your position in the hold queue and pickup location are displayed.

The method by which you will be notified is not specified. To verify how the library will contact you, call the library at 757-259-7753.

Residents of James City County and City of Williamsburg may request up to 15 titles at a time
Residents of York County may request up to 5 titles at a time
Residents of other jurisdictions may not place requests
 

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