The Williamsburg Regional Library has eight divisions that carry out the work of the library. The tabs below describe the work of each division.
Adult Services Director
Melissa Simpson, 757.259.4053
The Adult Services division provides collections, programming, and reference and reader’s advisory services for adults. Programming includes popular offerings like book discussion groups, computer classes, and the Thursday Afternoon Film Series. The division collaborates with Outreach Services to extend service beyond the walls of the library’s buildings to adult care communities and homebound users. The division is also responsible for interlibrary loan services.
Assistant Library Director
Genevieve S. Owens, 757.259.7740
The Information Technology division develops and maintains the library’s technology infrastructure. The Information Technology specialists support staff and public PC’s and peripherals. The Library Systems Administrator is responsible for all aspects of WRL’s Integrated Library System (ILS). The Network Administrator is responsible for the staff and public networks at both library buildings and servers that are not associated with the Integrated Library System.
Circulation Services Director
Christine White, 757.259.4063
The Circulation Services division is responsible for the library’s check-out, check-in, and shelving operations. Circulation Services also registers users for library cards, pulls items that users have requested, and handles library fines and fees.
Digital Services Director
Barry Trott, 757.259.7747
The Digital Services division coordinates the delivery of digital library collections, programs, and services and oversees the library's website, social media presence, and mobile applications. The Technical Services department, a department within the Digital Services division, is responsible for acquiring, receiving, cataloging and processing all library materials. In addition, Technical Services staff members update and maintain the cataloging and acquisitions databases. The department works closely with the library’s Development office on gift items and supports WRL divisions by helping to staff the public services desks and assisting with Outreach Services.
Outreach Services Director
Janet Crowther, 757.259.4066
The Outreach Services division coordinates the planning, delivery, and evaluation of all library outreach efforts as well as the library’s community partnership program. The Mobile Library Services department, a department within the Outreach Services Division, plays a central role in delivery of library services to residents who are least able to visit the library buildings including children, adults living in adult care communities, and homebound users.
Program Services Director
Patrick Golden, 757.259.4071
The Program Services division plans and promotes adult and cultural arts programs. Program Services manages the Williamsburg Library Theatre and associated adult programming, meeting rooms at both the Williamsburg and the James City County Library, and the library's overall publicity and promotions efforts. Program Services is also responsible for library security.
Youth Services Director
Noreen Bernstein, 757.259.4054
The Youth Services division provides collections, programming, and reference and reader’s advisory services for the youngest children learning to read and older children reading to learn. Programming includes author visits and entertainment that is both enjoyable and educational. The division collaborates with Outreach Services to extend service beyond the walls of the library’s buildings to preschools and elementary schools.