WRL Volunteer Position Description

* Not all positions are currently available
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POSITION TITLE: Computer Help Volunteer

DIVISION: Adult Services (Reference)

SUPERVISOR: Electronic Resources Librarian

LENGTH OF COMMITMENT: Six to nine months

TIME INVOLVEMENT: Minimum of two hours per week.   A set schedule is advertised to the public so it is necessary that the volunteer be able to commit to the same two hours every week.

MAJOR RESPONSIBILITIES:  Uses a wireless laptop in the public computer area of the Adult Services Department at the Williamsburg Library to offer computer assistance to walk-in patrons.  Helps answer basic questions about Microsoft Word, Excel, PowerPoint, Internet Explorer, and Web-based e-mail.   Regularly checks the computer area for users who need assistance.   Reboots computers that freeze up.  Helps patrons print, download, and save documents.     

QUALIFICATIONS:  Associate or bachelor’s degree preferred.   Demonstrated basic knowledge of personal computers, file management, Microsoft Word, Internet Explorer, and e-mail.  Knowledge of and/or interest in learning basic Excel and PowerPoint features.  Ability to work well with patrons who have limited knowledge of computers. 

SPECIAL REQUIREMENTS:  Minimum age 18 (unless approved by the Electronic Resources Librarian).

More on Volunteering at WRL
Complete a volunteer application and submit it on-line. | Return to Volunteering at WRL | Read about the Fifty-Hour Club
    Learn more about the Adult Services Division    
FOR MORE INFORMATION CONTACT: Benjamin J. Goldberg

 

 

 

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