Williamsburg AARP Tax-Aide

About the Program

Tax-Aide is sponsored by the AARP Foundation. Expenses are paid by the Internal Revenue Service, augmented by Foundation funds. The program helps seniors and low and moderate income taxpayers of all ages. Service is on a first come, first served basis, but those over 59 years of age are given a limited priority.

Counselors are volunteers who are certified annually after passing a comprehensive IRS test. They accept no gifts or gratuities for their services. They are prepared to complete all common forms and schedules for individual tax returns. Business forms will normally be limited to Schedules C-EZ, D and SE. Clients who are delinquent in the filing of returns for past years will be assisted only if they have all the required background materials available and can be helped without inconvenience to others.

Appointments may be scheduled for both library locations by calling 259-4072 beginning Monday, February 16 during site hours.

Taxpayers requiring preparation of previous year returns (2011, 2012, and 2013) or amendments will be asked to make appointments for later in the tax season. Priority is given to 2014 returns  (Call 259-4072) .

Dates and Times

 Williamsburg Library
515 Scotland Street

 James City County Library
7770 Croaker Road

 February 2 through April 15, 2015

 February 3 through April 14, 2015  

 Monday, Tuesday and Thursday 10:00 AM - 6:00 PM

 Tuesday and Thursday 10:00 AM - 7:00 PM

Grace and Stanley Kitzinger Community Room 

Wednesday, Friday and Saturday 10:00 AM - 2:00 PM 

Saturday, 10:00 AM - 2:00 PM 

e-CLIC and McGaw Room 

What to Bring

  • Tax information such as Forms W-2, 1099, 1098, 1095-A (Health Insurance Marketplace Statement)
  • Social security cards or ITIN letters for you and all persons on your tax return.
  • Picture ID (such as valid driver’s license or other government issued ID for you and your spouse, if applicable).
  • Income Information for all Dependents 
  • A copy of last year's tax return
  • Bank account numbers for direct deposit


Please note that on very busy days, the sign-in sheet is closed early when returns for additional clients cannot be completed by  the closing time.  Tax-aide volunteers cannot answer tax questions over the phone.