Account Update

To update contact information in your library account profile, please complete the form below. Please allow 48 hours for new information to be posted to your account. Questions? Call 757.259.4060.

Please note: Some account changes require documentation. To update your address, please bring a picture ID and proof of updated residency to the Circulation Desk. Acceptable documents include:

  • Current driver’s license or state issued ID card, including Voter ID card
  • Current pay stub
  • Current utility bill
  • Current lease or mortgage agreement

To update your name, please bring current picture ID and proof of legal name change to the Circulation Desk. Acceptable documents include:

  • Social Security card
  • Voter ID card
  • Updated picture ID, acceptable picture ID includes:
    • Current driver’s license
    • Current learner’s permit
    • Current state issued ID card
    • Current military ID card
    • Current passport
New Information
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