AARP Tax-Aide 2022

The 2021 tax season is nearly here, and Williamsburg AARP Tax-Aide volunteers will once again be serving the community at each WRL library location. Like last year, free tax return preparation will be conducted using an appointment-only drop-off method.

Clients must make appointments in advance. Appointments should be made only when the client has obtained all their necessary relevant documents, e.g., W-2, 1099, Economic Impact Payment Letter, Advance Child Tax Payment Letter, etc. Once appointments are made, a Client Preparation Packet will be provided. The Packets will only be available to those who have made appointments (no general distribution). Clients will then complete the Packet and come to the library for their Intake Interview. A Tax-Aide counselor will subsequently prepare the return. The client will receive an appointment to return to the library for review and electronic filing of their return.

We will begin making intake appointments on January 25th, with the first available time slots being January 31st. Tax-Aide will offer clients the ability to make their own appointments via the online service, SignupGenius.com. Additionally, clients may call for appointments via special Tax-Aide phone lines.

Below are the details for each location, showing the 24/7 web link for appointments, appointment phone numbers, and the hours of operation.

Location Williamsburg James City County
SignupGenius Web Link Tax-Aide Appointment at Williamsburg Library on Scotland St Tax-Aide Appointment at James City County Library
Appointment Phone 757-790-0792 757-634-8008
Hours of Operation:    
Monday 10 AM to 5 PM 10 AM to 5 PM
Tuesday 12 PM to 5 PM 10 AM to 5 PM
Wednesday 10 AM to 5 PM 10 AM to 5 PM
Thursday 10 AM to 5 PM 10 AM to 1 PM
Friday 10 AM to 1 PM 10 AM to 1 PM
Saturday 10 AM to 1 PM 10 AM to 1 PM

After you have secured an appointment, you will receive a confirming email with the Client Preparation Packet attached. The packet is also available on the Sign-Up Genius web page, or you may pick it up at the Tax-Aide desk during hours of operation.

Client Preparation Packet

Please refer to this web page and Tax-Aide Facebook for further updates.

tax forms and hands

About the AARP Program

Tax-Aide is sponsored by the AARP Foundation and is the largest free, volunteer-based tax assistance and preparation program in the U.S. AARP Foundation Tax-Aide provides in-person and remote tax preparation help to anyone, free of charge, with a special focus on taxpayers who are over 50 and those who have low to moderate income.

More than 36,000 volunteers provide taxpayers in nearly 5,000 communities with free tax preparation and filing services. Tax-Aide volunteers are trained and IRS-certified every year to make sure they know about and understand the latest changes and additions to the tax code.

Please click here for additional information about this AARP free tax-aide service.