Williamsburg AARP Tax-Aide

About the Program

Tax-Aide is sponsored by the AARP Foundation. Expenses are paid by the Internal Revenue Service, augmented by Foundation funds. The program helps seniors and low and moderate income taxpayers of all ages. Service is on a first come, first served basis, but those over 59 years of age are given a limited priority.

Counselors are volunteers who are certified annually after passing a comprehensive IRS test. They accept no gifts or gratuities for their services. They are prepared to complete all common forms and schedules for individual tax returns. Business forms will normally be limited to Schedules C-EZ, D and SE. Clients who are delinquent in the filing of returns for past years will be assisted only if they have all the required background materials available and can be helped without inconvenience to others.

Appointments may be scheduled for both libraries by calling 259-4072. Calls will be taken beginning February 1.  Tuesday appointments at the Williamsburg Library start February 6. Appointments for other times and locations will be scheduled starting February 15.  

Taxpayers requiring preparation of previous year returns (2014, 2015, and 2016) or amendments will be asked to make appointments for later in the tax season. Priority is given to 2017 returns.

Dates and Times

 Williamsburg Library
515 Scotland Street

 James City County Library
7770 Croaker Road

 February 1 through April 17, 2018

 February 1 through April 17, 2018

 Monday and Thursday 10:00 AM - 6:00 PM


Monday, Wednesday and Saturday 10:00 AM - 2:30 PM 

Tuesday, by appointment only starting on February 6  

Tuesday and  Thursday 10:00 AM - 7:00 PM 


Wednesday, Friday and Saturday 10:00 AM - 2:00 PM 




What to Bring

  • Picture ID (such as a valid driver’s license or other government issued ID) for you and your spouse
  • Social security cards for all persons on the tax return 
  • Tax documentation (W-2s, 1099s, 1098s) for you and your dependents 
  • Health insurance documentation (Form 1095-A)
  • A copy of last year's tax return
  • Bank account numbers for direct deposit on a printed check or bank card  

Please note that on very busy days, the sign-in sheet may be closed early when returns for additional clients cannot be completed by library closing time. Tax-aide volunteers cannot answer tax questions over the phone.