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Reference Desk: 757.259.4050 (More...)

How Do I?

Want to download content for your smartphone, tablet, ereader or mp3 player? Get started here: ebooks; audiobooks; magazines; music.

Want to do research? Get started with our online tools. If you need to talk to a librarian via phone, email, or instant messaging use our Ask Us links to the left.

Want to sign up for programs and classes, reserve concert tickets, reserve meeting rooms, or pay fines and fees? Get started on our signup page.

Want to volunteer at the library? Get started on our volunteer page.




Contact Us

James City County Library 7770 Croaker Road
757.259.7770 (Answered live, M-F, 10am-5pm)

Williamsburg Library 515 Scotland Street
757.259.4040 (Answered live, M-F, 10am-5pm)

Unplanned Closings and Holiday Closings

Please direct media-related queries about the Williamsburg Regional Library to:

Barry Trott
Special Projects Director
Phone: 757.259.7747
Fax: 757.259.4077
7770 Croaker Rd.
Williamsburg VA 23188

Frequently Asked Questions

To update contact information in your library account profile, please complete the form below. Please allow 48 hours for new information to be posted to your account. Questions? Call 757.259.4060.

Please note: Some account changes require documentation. To update your address, please bring a picture ID and proof of updated residency to the Circulation Desk. Acceptable documents include:

  • Current driver’s license or state issued ID card, including Voter ID card
  • Current pay stub
  • Current utility bill
  • Current lease or mortgage agreement

To update your name, please bring current picture ID and proof of legal name change to the Circulation Desk. Acceptable documents include:

  • Social Security card
  • Voter ID card
  • Updated picture ID, acceptable picture ID includes:
    • Current driver’s license
    • Current learner’s permit
    • Current state issued ID card
    • Current military ID card
    • Current passport
New Information
Please enter any new information
Please select your preference for notifications from the library about items you have on hold or checked out.
Please let us know how you prefer to receive your due date receipt.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Using any computer with access to the Internet, you may request library materials be held for you and specify at which library you wish to pick them up when they become available. You will be notified by the method set in your library account. Here's how to place a hold:

  • Search the library catalog for the title you wish to request
  • Once you locate the title, click on it to pull up the title record
  • Click the Request Any Copy button to the lower right of the title information
  • Enter the barcode from your library card
  • Click Access Your Library Account below
  • Select a pickup location from the pulldown box
  • Click the blue Request button

The confirmation screen indicates whether your request was successfully placed. Your position in the hold queue and pickup location are displayed. The method by which you will be notified is not specified. To verify how the library will contact you, call the library at 757.259.7753.

How do I renew library materials?
There are three ways to renew your library materials:
1. Call the Circulation Services Division at 757.259.7753.
2. Come to the Circulation desk at either library.
3. Use our online catalog (click on the My Account tab, enter your library card number, choose the Items Out link, select the items that you wish to renew by clicking in the box next to the title, and click the Renew button).

 Note: All library materials may be renewed three times, as long as these items are not on hold. Also, please be sure to have your library card available when you renew by phone or the Internet.

Fines and fees can be paid in-person at the Circulation Desk at either library building. You can also pay over the phone with a credit card by calling the Circulation Division at 757.259.7753.

Williamsburg Regional Library Schedule of Fines and Fees

Overdue Fines

  • Adult Collection (books, audio cassettes, CDs): per day for one/$.10
  • Juvenile and Young Adult Collection (books, audio cassettes, CDs): per day for one/$.05
  • Videos, DVDs, and CD-ROMs: per day for one/$.50

Overdue Maximum Fines

  • Books, audio cassettes, CDs:
  • Maximum for one Adult item: $5.00
  • Maximum for one Juvenile or Young Adult item: $3.00
  • Maximum on card: $35.00
  • Videos, DVDs, and CD-ROMs:
  • Maximum for one item: $5.00
  • Maximum on card: $35.00

The total maximum overdue fine when it includes overdue fines for both books and videos is $70.00 per card. The total maximum overdue fine does not include replacement costs or damage charges.

Other Charges

  • Returned checks: $25.00
  • Replacement for lost library card: $1.00

Mobile Library Service Fines

  • Items checked out from the Mobile Library service van do not accrue overdue fines. If an item is declared lost and the user returns the item undamaged the lost processing fee will be waived.

The library offers a variety of online resources to help you locate accurate and trustworthy information on the Internet. To access the library's collection of databases and online tools go to our Find It Online page. To use the library's databases from outside the buildings you will need to enter your WRL library card number when prompted.

The Williamsburg Regional Library provides meeting room space at both library buildings for public use. First priority for use is given to the requirements of Williamsburg Regional Library, of the City of Williamsburg and of James City County. After those needs are met, reservations from other users are accepted on a first come, first served basis. See our Meeting Room page for information on reserving a space.

Wireless computer access is available at both library locations. The library's network is open to all users, and is not secured. You must agree to the library's acceptable use policy in order to use the wireless network. In order to access our wireless resources, please make sure that your computer is connected to the library network and then open your web browser and click "accept."

Rights & Responsibilities:
The rights of requesters and the responsibilities of
Williamsburg Regional Library
under the Virginia Freedom of Information Act

The Virginia Freedom of Information Act (FOIA), located § 2.2-3700 et seq. of the Code of Virginia, guarantees citizens of the Commonwealth and representatives of the media access to public records held by public bodies, public officials, and public employees.